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Managing Multi-Generational Employees
Internationally Renowned Coach – Mr Bill Lang
Learning outcomes »
Course Content »
Internationally Renowned Speaker »
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In-House Customized Training »
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Date: 10 May 2010
(Mon)
Time: 9.00am to 5.00pm
Fee: SGD 599 Nett
Enquiries: 6720 3333
OR email
Registrations are processed on a first-come, first-served basis.


Overview

While organisations are rightly concerned about the hiring, development and retention of Generation Y and Millennium employees, a broader question remains: can you create a culture that harmonises employees from all generations? With aging populations and a number of older employees needing to work for longer, the generational gap is only going to widen. Is there anything that executive leadership teams can do to get the members of the organisational orchestra working together better?

Simultaneously, organisations in every industry are being asked to be more flexible, more adaptable and more resilient. It is crucial that your people can rapidly develop and implement new skills so you can keep ahead of the pack. An organisation's performance hinges on the decision making, leadership and execution skills of all employees. A number of myths exist about personal change, adult learning, skill building, and employee performance improvement – is there a simple, proven method that lets you effect rapid change, build skills and improve performance in your team or organisation?

Join Internationally Renowned Speaker, Mr Bill Lang for this fascinating full day interactive workshop. In addition to presenting a solid research basis to support his findings, Bill will provide practical solutions to real-world problems: both through case studies of clients he has worked with, and also by workshop participants sharing experiences and issues. You will then be equipped to develop plans to deal with situations that are occurring your workplace right now.




Learning outcomes

At the end of the interactive workshop, participants will:

    •  Know the key differences between various generational groups in terms of their attitudes, beliefs and skill sets
    •  Understand why these differences exist, and how the gap can be closed
    •  Learn the keys to rapid workplace skill development
    •  Harness recent neuroscience breakthroughs to improve the effectiveness of leaders and the team members they lead
    •  Understand the importance of social and emotional intelligence skills amongst leaders, and how these skills can be rapidly developed
    •  Discover if (and how) old brains can be changed, and young brains be focuse
    •  Develop self-managing teams that manage their own performance, thus freeing up the leader to be more strategic


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Course Content

Session 1: Morning

Understanding and overcoming multi-generational employee management issues

    •  Understanding generational groups: key differences, causes of the differences, and how the gap can be closed
    •  Leadership lessons: harnessing the latest validated research from the Harvard Business School and the fields of neuroscience and psychology
    •  What is social and emotional intelligence? Can these skills be learned?
    •  Multi-generational learning methods: teaching an old dog new tricks, and focussing the energy of puppies

Session 2: Afternoon

How to rapidly build the skills of leaders and employees to develop cohesive and highly effective teams that deliver outstanding results

    •  The 6 practices that underpin superior organisational performance
    •  The 6 essential elements of a highly engaged team and individual team members
    •  Boosting leadership effectiveness by rapidly building emotional intelligence skills
    •  Creating the optimum emotional environment to maximise workplace learning
    •  Developing self-managing teams
    •  Embedding a culture of continuous learning


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Internationally Renowned Speaker: Mr Bill Lang B.Comm LLB(Hons) MBA(Harv)

Bill Lang founded the company after a successful career in the education, corporate and entrepreneurial sectors. Bill has worked in the UK , USA , Australia , China , Hong Kong , New Zealand and South Africa . Bill was born in Australia and educated at The University of Melbourne and Harvard Business School .

Prior to founding Bill Lang International, Bill worked internationally as a marketing strategist and management consultant with KPMG, AXA, Macquarie Bank and McKinsey & Company. He co-founded the internet technology company Sharinga Networks Inc, in Silicon Valley, in a multi million joint venture with AT&T and British Telecom.

As a Melbourne University student in the early 80's, Bill built the Doctor Dog hot dog business before completing an MBA at Harvard Business School where he was awarded with the highest academic honours as a Baker Scholar.  For more information on Bill see his full profile below.

Bill Lang's personal business career spans more than 20 years in a range of very successful businesses.

Prior to founding Bill Lang International, Bill was a co-founder of IMSG a holding company that created Freeonline and Sharinga Networks Inc. As an Executive Director he was responsible for the strategy and corporate development of each company culminating in $120m global alliance with Concert Communications Company (the global joint venture of AT&T and British Telecom). He moved to San Francisco in 2000 to establish the global head office of Sharinga Networks Inc.

In 1993 Bill was the founder of Customer Management Strategy & Systems.

Bill's International Speaking Engagements:

In recent years, Bill has addressed the members of several organisations, including:

  • Ernst and Young – Sydney 2007
  • Australian Human Resource Institute Special Int. Group – Melbourne 2007
  • VECCI Conference – Melbourne 2007
  • Churchill Club – Melbourne 2006
  • Customer Management World Conference - Sydney 2005
  • ANZ Pacific Executive Conference - Brisbane 2004
  • Yorkshire Bank Flagship Program – England 2004
  • Clydesdale Bank Flagship Program –           Scotland 2004
  • Melbourne University Commerce Student Association 2004
  • The Last Thursday Creative Club – Sydney 2004
  • Financial Management Association of Australia 2004
  • Melbourne University Commerce Faculty Alumni – 2003
  • Melbourne University Regiment - Melbourne 2003
  • Austrade Silicon Valley Trade Mission - San Francisco 2001
  • Harvard Club of Melbourne - Melbourne 2000
  • Harvard Club of Australia - Sydney 2000
  • CEDA - Melbourne 2000

Bill has delivered many corporate presentations and workshops around the world on the topics of strategic marketing, marketing on the internet, career and enterprise success and management for start-up companies entering the US market.


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Registration

Registrations are processed on a first-come, first-served basis. To register, please contact Ms Kathy/ Tracy at 6720 3333 or email: training@aventisgroup.com.sg

Date 10 th May 2010 (Monday)
Venue Hotel Concorde, Orchard Road
Time 9am to 5pm
Fee SGD 599 Nett
Enquiries 6720 3333 or Email: training@aventisgroup.com.sg


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In-House Customized Training

We deliver customized designed courses that are tailored to your organizational needs. Our professional trainers are domain experts with extensive international experience.

Do contact us today @ 6720 3333 or Email: training@aventisgroup.com.sg for a no obligation training needs assessment, we will work in partnership with you to identify needs, develop training and find instructors that best fit your business environment.


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