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| Registration Details |
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| Date: |
5 July 2010
(Mon) |
| Time: |
1.00pm to 3.00pm |
| Fee: |
Complimentary for Service Professionals |
| Enquiries: |
6720 3333
OR email |
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To ensure maintain the quality of the Master Class, enrolment is capped at 15 participants per session.
Registrations are processed on a first-come, first-served basis. |
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Join Customer Service Guru, Scott McKain for an exclusive breakfast talk. Complimentary for Service Industry professionals.
This Exclusive CEO and Business Leaders Breakfast talk has been researched with and designed for Directors, Managers, Senior Vice Presidents, Vice Presidents, Specialists, Officers, Leaders and Consultants of:
- Customer Service
- Marketing & Sales
- General Management
- Corporate Communications
- Human Resources
- Employee Relations
- Strategic Planning
- Corporate & Brand Identity
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- Brand Development
- Brand Management
- Internal & External Marketing
- Business Development
- Public Relations
- Integrated Marketing
- Communications
- Training & Development
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And all those interested in creating brand ambassadors within their organization.
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| International Renowned Speaker |
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 Scott McKain is a business leader, bestselling author, and Hall of Fame professional speaker.
Scott McKain has proven that the concepts he presents actually work in the real world! He is the co-founder of the Value Added Institute, (a "think tank" exploring the role of customer experiences in creating enhanced client loyalty and revenue for visionary organizations), and the author of three #1 business bestsellers, including his latest: "Collapse of Distinction; Stand Out & Move Up While Your Competition Fails" - as well as "ALL Business is Show Business" and "What Customers REALLY Want".
 You may have seen Scott McKain on television. He has made several appearances on FOX News Network and many local television newscasts. He has presented his business insight on platforms in all fifty states and fourteen countries…from Singapore to Sweden; from Mexico to Morocco. From over 7,000 nominated, he was recently honored by his home state as one of ten "Hoosier Heroes" - exemplifying the best in business and commitment to philanthropy.
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| Watch Scott McKain "Live" in Action |
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Business leader and #1 bestselling author Scott McKain speaks to a national sales audience of a top retailer and shares insights gleaned from an experience with a one-of-a-kind cab driver, "Taxi Terry."
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| The Opportunity to Create the "Ultimate Customer Experience" |
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There are limited seats for this event. Registrations are processed on a first-come, first-served basis.
| Event |
Ultimate Customer Experience
CEO and Business Leaders Breakfast Series |
| Date |
5 July 2010 (Monday) |
| Venue |
Aventis School of Management, Hotel Concorde, 100 Orchard Road |
| Time |
1.00pm to 3.00pm |
| Fee |
Complimentary for Service Professionals |
| Enquiries |
Tel: 6720 3333 or training@aventisgroup.com.sg |
For more information: Please contact Samuel or Kathy @ 6720 3333
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| In House Customized Training |
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We deliver customized designed courses that are tailored to your organizational needs. Our professional trainers are domain experts with extensive international experience.
Do contact us today @ 6720 3333 | training@aventisgroup.com.sg for a no-obligation training needs assessment, we will work in partnership with you to identify needs, develop training and find instructors that best fit your business environment.
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