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| Download Registration Form |
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| Date: |
26 & 27 Jul 2010 |
| Time: |
9.00am to 5.00pm |
| Fee: |
$898 |
| Enquiries: |
Tel: 6720 3333
OR email |
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| Registrations are processed on a first-come, first-served basis. |
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| PRACTICAL AND PROFESSIONAL KNOWLDGE |
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 In today's business world, all managers recognize the first step in enabling an effective and productive organization is employing top quality people. Interviewing has been identified as a critical management skill. From both research and our experience, we know the "trial and error" interviewing method results in failure. The new approach to interviewing is to use the behavioral approach. The approach once mastered will transform your ability to interview effectively. The program will help the recruitment of employees who are more effective, productive and are satisfied with their jobs; thus, increasing the number of individuals who are productive, reach productivity standards quickly, and are not likely to leave the organization.
The responsibility for improvements in employee selection procedures partly rests with the human resources function. However, in a larger part, it is the responsibility of the professional staff and manager, who are doing the hiring. Competency-based EASI Interviewing enables more accurate selection decisions. The program will help the recruitment of employees who are more effective, productive and are satisfied with their jobs; thus, increasing the number of individuals who are productive, reach productivity standards quickly, and are not likely to leave the organization.
Good selection of employees results in many advantages for the manager, and the organization, for instance more productive employees, employees become productive in a shorter time, better use of manager's training and coaching time (a manager often spends a great deal of time bringing one poor employee up to the minimum performance level), decreased turnover and increased time to manage (a manager spending a lot more time “fighting fires) caused by poor employees..
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Upon completion of the program, you will be able to:
- Use a systematic selection process to validly predict applicants' job performance.
- Explain the selection process and used an Interview Guide in preparing, conducting and managing the interview to select the right people.
- Use well-thought-out behavioral questioning techniques.
- Establish and build rapport with the applicant.
- Utilize job-related core competencies in the interview process.
- Maintain the image of the organization and ensure that the dignity of the applicant is preserved.
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- Introduction: Program Overview, Program Objectives and Flow for Day
- Context for Competency-based Interviewing.
- Essential Components of Competency-based Interviewing
- Competency, Productivity and Performance
- Competency-based Behavioral Information
- Motivational Fit
- Interview Guide, follow-up question and good impression
- Data Evaluation and Hiring Decision
- Skills Practices & Applications
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This is a Must Attend for professional staff and managers, who are required to interview applicants for both internal placement and recruitment from an external pool of applicants for their units, would find this program helpful to their project roles and responsibilities.
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Mr Jack Chua currently runs his own consulting firm, where he leads, facilitates and consults client organizations in workshops, boot-camps and organization development assignments such as assessment centre, team development (include diagnostic work and 1:1 coaching), executive coaching and strategy cascades/implementations. He has certifications or professional competence in many Human Resource and Organization Development related activities such as job analysis, work profiling, teamwork, coaching, cycle time reduction through cross-functional process mapping, career planning, MBTI ® Step I and II, CPI 260, Conflict Dynamic Profiling, Voices 360-degree feedback, 360 by Design, Benchmarks, Workplace Big 5 Profiling, competency-based interviewing, performance management, HR audit, and HR planning process.
Jack began his career in the early 1980s and has accumulated experience in the manufacturing, chemical, banking, financial, fast-moving consumer goods, and construction industries. During his career, Jack has held various positions with multi-national firms such as Reuters, Kepner Tregoe, Dow Corning, and Mars Inc, an FMCG multinational company where he led organization-wide developmental efforts across the Asia-Pacific. He had served as a member of a global team at Dow Corning that pursued high-level strategy discussions around the institutionalization of a Performance Management Architecture. He was also a member of a regional Change Transition Management Team in Dow Corning, where his HR expertise was leveraged to support the implementation of SAP, BPR, and change initiatives.
Jack holds a degree in management and a M.B.A. in Strategic and International Management. He is proficient in both English and Mandarin.
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| Date |
26 & 27 July 2010 |
| Venue |
Le Meridien Hotel, Orchard Road |
| Time |
9.00am to 5.00pm |
| Fee |
$898 |
| Enquiries |
Tel: 6720 3333 or Email: training@aventisgroup.com.sg |
Register by calling: (65) 6720 3333 or Email: training@aventisgroup.com.sg
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