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| Download Registration Form |
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| Date: |
16 & 17 Sep 2010 |
| Time: |
9.00am to 5.00pm |
| Fee: |
$798 |
| Enquiries: |
Tel: 6720 3333
OR email |
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To ensure maintain the quality of the Master Class, enrolment is capped at 25 participants per session.
Registrations are processed on a first-come, first-served basis. |
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| Practical And Professional Knowldge |
This 2 day program will focus on the standard formats used for preparing Minutes of Meetings.This is one of our most popular secretarial training seminars and aims to equip participants with the skills to better handle meeting and minutes details This 2 Day course will covers drafting and writing effective minutes; follow up actions, electronic meetings; developing a personal action plan. |
| Key Takeaways |
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- Excellent Minute taking training with personal appraisals
- Being able to appreciate the importance of accuracy in recording the key decisions within an organisation
- review the grammar of reported speech and develop skills for note-taking
- acquire the ability to apply the conventions and formats of Minutes
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Problems
- Pass it on
- Purpose of Minutes
- Problems of the Minute Taker
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The objectives of this unit are:
- To create an awareness of the common problems the minute taker may encounter
- To identify the purpose of writing Minutes
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Getting Ready
- The Agenda
- Formats of Minutes
- Choosing a Format
- Listening and Summarising
- Note Taking Techniques
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The objectives of this unit are:
- To use the Agenda to help in the minute taking process
- To identify the different formats of Minutes
- To improve listening and summarising skills
- To identify different methods of taking notes
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Language Concerns
- Reported Speech
- Dealing with Tense
- Reporting Verbs
- Ambiguity and Diplomacy
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The objectives of this unit are:
- To highlight the use of reported speech in Minutes
- To review the use of the different tenses
- To identify all reporting verbs
- To highlight areas of ambiguity and diplomacy
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The Minutes
- Components
- A Meeting
- Writing the Minutes
- How did we do?
- A Checklist
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The objectives of the final unit are:
- To identify the components of each minute item
- To apply and review the skills covered
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Participants are required to draft sample meeting minutes which will be reviewed and individual feedback given to the participants during the 2nd day of the course.
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 Emma holds an MBA from Imperial College, London. She has also completed a Diploma in Human Resource Development at the Singapore Institute of Management and is a certified People Developer Consultant. Emma Jarman-Jones specializes in developing and enhancing workplace communication skills. This work includes writing, speaking, interpersonal and management skills training. She has over 15 years experience training in Singapore, as well as regionally in Malaysia, Thailand, Indonesia and Vietnam.
Emma has worked as an external consultant and trainer with both private and public sectors, designing, customizing and delivering programs, and coaching individuals. She believes in the potential of every person and is dedicated to providing the highest quality of training that will benefit the individual, as well as the organisation. She has worked with companies such as StarHub, SingTel, BASF South East Asia, BASF Vietnam and Malaysia, DBS Bank, Ministry of Environment, Carlton Hotel and The British Club. Emma is also currently a part time lecturer at Nanyang Business School, NTU and conducts regular workshops for SMU.
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To ensure maintain the quality of the Master Class, enrolment is capped at 25 participants per session. Registrations are processed on a first-come, first-served basis.
| Date |
16 & 17 September 2010 |
| Venue |
Le Meridien Hotel, Orchard Road |
| Time |
9.00am to 5.00pm |
| Fee |
$798 |
| Enquiries |
Tel: 6720 3333 or Email: training@aventisgroup.com.sg |
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We deliver customized designed courses that are tailored to your organizational needs. Our professional trainers are domain experts with extensive international experience. Do contact us today @ 6720 3333 / training@aventisgroup.com.sg for no-obligation training needs assessment, we will work in partnership with you to identify needs, develop training and find instructors that best fit your business environment.
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